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When Should You Call a Garage Door Pro?

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Your automatic opener works, but not like it should. When do you need to call a garage door professional? Before you skip the service call or try a DIY fix, take a look at the top reasons homeowners call experts about their garage doors.

A Noisy Door

Garage doors are never completely silent. Even the highest quality opener will come with some small noises. But when your door starts to make new, odd, or excessively loud noises, it’s time to call the professional.

What types of noises do garage doors make and what do the sounds mean? Some of the most common noises include:

  • Banging. Your door bangs or knocks when you use the automatic opener. This may mean it’s unbalanced. The fix for this issue typically requires a spring adjustment. A wrong adjustment can result in serious damage or create a safety hazard. Contact a professional for this repair.
  • Squeaking. Does your door sound like a mouse? If it constantly squeaks and squeals the door may have a loose roller, hinge issue, or need extra lubrication. A professional contractor can evaluate the issue, diagnose the cause of the squeak, and repair or lubricate the door.
  • Rattling. A rattle often indicates loose nuts or bolts or an unbalanced door. Again, this sound requires a professional consultation and fix.
  • Popping. This sound could point to a problem with the hinges, tracks, or torsion springs. A garage door technician can inspect the issue and make the necessary repairs.

While a noisy door is often a red flag you can’t ignore, it’s not the only reason to call for garage service. Read on for more information on other problems you may experience with your automatic opener.

An Unresponsive Remote

You come home, press the button on your remote, and nothing happens. What should you do? The first step is to check the obvious. Is the electricity on? If so, does the opener mechanism have energy? The automatic opener requires electricity to function properly. An outage, blown fuse, or unplugged opener could be at fault.

If you don’t find an electrical issue, possible causes for an unresponsive garage door opener remote include:

  • Old battery. Replace the battery in the remote. This fix does not require a professional. But other issues do. If the new battery doesn’t solve the problem, call the expert for a diagnosis.
  • Old opener. Your older automatic opener may have met its end. When repairs don’t outweigh the cost of replacement, a garage door contractor can help you to choose and install a new model.
  • Interference. Cobwebs and other debris can block the signal from the remote to the receiver. Clear the area or contact a professional to evaluate the issue.

In some cases, the opener requires a reset. The process to reset your opener depends on the model and the manufacturer’s instructions. Even though this is a fairly simple repair to make, many homeowners don’t know where to begin. A garage door professional can help you to reset the opener and conduct a safety and maintenance inspection while they’re at your home.

A Broken Spring

Never attempt to repair or replace your garage door’s spring on your own. This is a job for the expert. Failure to repair or replace the spring correctly can pose a serious safety risk. Contact a garage door professional if:

  • The springs are old. The older your springs are, the more likely they’ll require replacement. Worn springs can snap, break, and cause serious damage or injury.
  • The springs break. If a spring does break do not attempt to repair it. Leave the door closed and wait for the technician.
  • Too much tension. Garage door opener springs are under tension. If the tension is not correctly set, you’ll need a professional to make the change.

Regularly inspect the condition of the springs visually (not by touch). If you notice wear, damage, or something that doesn’t look right, call the professional as soon as possible.

Does your garage door need a repair? Contact AAA Garage Door, Inc., for more information.

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